Classifier, Prioritiser, Resolver, Auditor and Reconfirmation each trained on travel, working your queue together so tickets get resolved on the booking, not bounced.
Trusted by travel enterprises and mid-size operators
Reads intent and sorts by check-in date, not ticket age.
Opens the PNR/HCN and takes the action that closes the loop.
Every reply checked against the booking before it sends.
Pick a traveller request or try your own ticket and watch Zeal classify it, prioritise by the trip clock, act on the booking and audit the reply then take the one action the ticket needs, be it a reconfirmation, a flight change, a refund or a supplier escalation. The same pipeline that runs your queue.
Illustrative demo on sample data. Your live desk runs on your own bookings, suppliers and queue.
Understands the travel record, not just the message text.
GDS, suppliers, channel managers and inbox.
Escalations arrive with the full trail attached.
Generic AI answers FAQs. Zeal's agents work the booking from intent to confirmation.
One travel-native desk. Every capability works on the live booking.
Can't find your answer? Talk to our team →
Five travel-trained AI agents, resolving your queue on the live booking.
Tell us a little about your operation.
Help us tailor the demo to your travel operation.
