Zeal Reconfirmation calls and emails hotels in their own language, handles the back-and-forth, and delivers the confirmation number, 48 to 72 hours before your traveller arrives.
Someone has to ring a hotel in another country at 2am, every night, for every at-risk booking.
Emails go unanswered, calls hit a language wall, and the confirmation never lands.
The guest arrives, the hotel has no record, and now it’s a midnight relocation, and a refund.
In the property’s own language, on your behalf.
It keeps going until it gets a yes, no dropped threads.
Written straight onto the record, ready to share.
While there’s still time to fix whatever’s wrong.
Zeal · in French
“Bonjour, je confirme la réservation 88421 pour M. Sharma, arrivée le 16 juin…”
Hotel
“Oui, c’est confirmé. Numéro HX-5567.”
Reaches hotels by phone and email in their own language, automatically.
Captures and delivers hotel confirmation numbers onto the booking.
Verifies every confirmation is real and complete before it’s marked done.
Every booking confirmed inside the 48 to 72h window, tracked to the hour.
Built-in voice, no separate dialler, no call centre, no per-seat phone system. The agent places the call itself.
When a Desk ticket needs a hotel confirmed, it hands off here: no copy-paste, no manual handoff, no gap. The booking flows straight from the queue into a confirmation call.
Directional figures based on early deployments; your numbers depend on volume and supplier mix.
Operations Lead
PeakPoint Global
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Both. It places real voice calls in the hotel’s language and sends email, switching between them to get the confirmation, with calling built in (no separate dialler or call centre).
You find out 48 to 72 hours ahead, while there’s still time to re-room or relocate calmly, instead of at the front desk on arrival. The at-risk booking is flagged to your team with the full trail.
Yes. Zeal Reconfirmation runs on its own as a managed reconfirmation agent. If you also use Zeal Desk, the two connect automatically through the Reconfirmation.
It speaks to hotels in their local language across your supplier markets. Tell us where your bookings are and we’ll confirm coverage on the demo.
Let the companion agent confirm every booking before check-in.
Tell us a little about your operation.
Help us tailor the demo to your travel operation.
