Bedbanks and suppliers field a relentless stream of confirmations, amendments and availability checks. Zeal Desk clears the routine automatically so your team answers the partners who actually need them.
Hundreds of 'is this still available?' and 'please confirm' emails, every single day.
Date changes and cancellations from a thousand agency partners, all at once.
A delayed confirmation means a lost booking and a partner who stops sending volume.
Confirmations and re-confirmations answered automatically
Amendments and cancellations actioned on the reservation
Availability and rate questions answered from live data
Partner escalations routed with full context
Illustrative figure, pending confirmation.
"Our partners get answers in minutes now, not hours. The team only sees the requests that genuinely need a person."
Confirmations, amendments and availability cleared automatically against live data, so partners get instant answers and your team keeps the relationships.
Standard confirm and re-confirm requests cleared the moment they arrive.
Date changes and cancellations applied and confirmed end-to-end.
'Is it still bookable?' answered from your live inventory, not a guess.
Understands PNRs, HCNs, GDS/NDC and fare rules out of the box.
Every ticket opens with the live booking attached, not a reference number.
Hotels confirmed before check-in via the companion agent automatically.
Connect your inbox and booking source; go live without a rip-and-replace.
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