Trusted by 50+ travel enterprises and mid-size operators
From enquiry to check-in
Three products. Each owns a part of the journey.
Zeal CRM, Zeal Desk and Zeal Reconfirmation are three separate products. Follow one booking and see where each one steps in use one on its own, or run all three.
Booking ZC-48213
Zeal CRMEnquiry → Quote
Waiting for the next enquiry…
Zeal DeskBooked → Support
Standing by for the booking…
Zeal ReconfirmationPre-arrival → Check-in
Watching every upcoming check-in…
Illustrative booking. Tap any stage to see what happens there.
A closer look
Each product, on its own.
Booking → Resolved
Zeal Desk
The AI travel help desk
Opens the live booking behind every ticket, handles amendments, cancellations and escalations, and carries it all the way to resolved.
Four AI agents per ticket: classify, prioritise, resolve, audit
Omnichannel inbox across email, WhatsApp and chat
Plain-English autopilot across your GDS & suppliers
Zeal Desk · Inbox
Today's queue
0%
ER
Change hotel datesEva Rogers
VIP
MR
Refund · fare ruleMarco Rossi
72h
PS
Reconfirm hotelPriya Sharma
New
LC
CancellationLiam Chen
New
Auto-resolving…
Enquiry → Quote → Booking
Zeal CRMNEW
An AI-first CRM for enquiry-to-booking operations
Structures every enquiry, versions quotes as clients change their minds, and pulls supplier pricing straight into the quote, so more bookings no longer mean more people.
Structures incoming enquiries with AI
Auto-versions quotes as requests change
Supplier pricing built into every quote
No more re-typing itineraries between systems
Zeal CRM · Enquiry
Enquiry
Quote
Booking
Bali · 6 nights · 2 paxv1
$3,240
Initial quote sent
supplier rateitinerary
Before check-in
Zeal Reconfirmation
Every hotel, confirmed before arrival
Chases every unconfirmed booking automatically, so there are no walk-in surprises or 2 a.m. relocations.
Chases suppliers automatically, in their language
Sorts by check-in date, escalates before the deadline
Writes the HCN back to the booking, verified
Zeal Reconfirmation
Sorted by check-in3 pending
The FullertonCheck-in in 2 days
queued
Marina Bay SuitesCheck-in in 5 days
queued
RafflesHCN #HX-5567
queued
Real ROI on the metrics that matter.
0%
Faster Ticket Handling
0%
Lower Support Cost
0
To Go Live
0
Travel Businesses
Who you'll meet
The founders, on the floor.
All three founders will be at WTM London this season.
Yogesh Chaudhari
Co-founder & CEO
Commercials, rollout, reselling, and where AI travel ops is heading. Your host at WTM London.