Field notes on running a travel desk — automation, reconfirmation, helpdesk tooling and the operational half of every ticket.
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4-hour rule (US DOT)
The 24-hour rule is a US Department of Transportation requirement that lets a customer cancel most air bookings without penalty within 24 hours of purchase, provided the flight was booked
The 24-hour rule is a US Department of Transportation requirement that lets a customer cancel most air bookings without penalty within 24 hours of purchase, provided the flight was booked