Duty of care software helps corporate travel teams keep travelers safe: real-time locating, risk alerts, two-way communications, and evacuation coordination.
It is the tooling side of a company’s legal and ethical obligation to protect employees on business travel. When an event happens (a strike, a weather closure, a security incident), the software identifies which travelers are in the affected area, reaches them, and helps ops move them out. It usually plugs into the TMC’s booking data so it always knows who is where. The value shows in the minutes after an incident, since a manual response means scrolling through spreadsheets and calling travelers one by one.
Common questions
Is duty of care software the same as traveler tracking?
Traveler tracking is one feature inside duty of care software, not the whole thing. The category also covers risk intelligence, alerts, response workflows, and evacuation coordination.
Who owns duty of care software in most companies?
Usually a shared owner: travel management for setup and daily data, and security or HR for incident response. The support desk handles the traveler-facing side when things go wrong.