Field notes on running a travel desk — automation, reconfirmation, helpdesk tooling and the operational half of every ticket.
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Involuntary Reroute
An involuntary reroute is an airline-initiated change to a passenger’s routing driven by IRROPS, a schedule change past the significant threshold, or a cancelled flight. The passenger has three rights
An involuntary reroute is an airline-initiated change to a passenger’s routing driven by IRROPS, a schedule change past the significant threshold, or a cancelled flight. The passenger has three rights