Field notes on running a travel desk — automation, reconfirmation, helpdesk tooling and the operational half of every ticket.
Featured · Comparison
A tour operator CRM tracks inquiries, quotes, group bookings, and traveler history so agents can sell trips and handle amendments without re-typing details every time. It differs from a general
Travel ops · AI · Help desk
A tour operator CRM tracks inquiries, quotes, group bookings, and traveler history so agents can sell trips and handle amendments without re-typing details every time. It differs from a general CRM because
The tarmac delay rule is the US Department of Transportation regulation (14 CFR §259) that caps how long an airline can keep passengers on board a taxied aircraft (3 hours
Tarmac delay compensation refers to the passenger-care and financial rules that apply when a flight sits on the ground with the door closed past a defined limit. In the US,
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